Help and Support

Part of the mission statement of the CBPCA HERS Providership is:

“Our own success will result from helping our client’s businesses grow and become successful and as profitable as possible.”

To that end, we will strive to provide the help and support you need to build a successful business. Please see the resources listed below to
answer your questions.

For help and assistance, you are welcome to use the Training Hotline Number: 888-931-1116

For technical support with the CBPCA HERS Registry , please refer to the following tutorials which can be accessed from the registry:

• CF-1R Tutorial
• CF-6R Tutorial
• You are welcome to send an email or call and leave a message at any time. Our goal is to respond to all calls and emails within 24 hours. For tech support contact Stan Bates
  stan.bates@cbpca-hers.org  or 559-676-5186.

For questions about the CEC standards, Title 24 or Title 20, see the following reference materials:

• Davis Field Guide Challenge Exam Preparation For Existing HERS Raters For Certification of Title 24, Part 6 2008 Building Energy Efficiency Standards California Field Verification and Diagnostic Testing Rater.
• For specific questions contact Stan Bates
  stan.bates@cbpca-hers.org  559-676-5186.

For questions about requirements to become a California state certified energy efficiency professional, see the following materials:

• Summary of Training Required for the Five Levels of California State Certified Building Energy Efficiency Professionals
•  For specific questions contact Mike Thompson  
   michaelt@cbpca-hers.org   or  530-405-3799

To register for a HERS class , please see the following:

• The schedule of classes and our on-line registration system can be found at https://s07.123signup.com/servlet/SignUp?PG=1533128182300&P=153312800
• For questions about training or problems concerning registration, contact Allison Miller allisonm@cbpca-hers.org or 530-575-7835.

For questions about taking a challenge test to become a CBPCA certified rater, see the Challenge Test section of our website.

• For specific questions contact Allison Miller 
  allisonm@cbpca-hers.org  or  530-575-7835

For questions about registering documents, see the Document Registration section of our web site.

• For specific questions contact Stan Bates 
  stan.bates@cbpca-hers.org  or  559-676-5186
• For questions about home performance training and becoming a home performance contractor, go to www.thecbpca.org.
• For specific questions contact Kanui Manley at 510-788-0556 or kanui@thecbpca.org.

The Professional Certification Registry is the part of the HERS registry where we keep track of the records of all certified energy professionals.  If you have questions about your status as a certified energy professional including all types of HERS raters, contact Barbara Heger barbara.heger@cbpca-hers.org or 530-876-6852.